Terms of Service
Terms governing use of this website and protection engagements, including licensing, confidentiality, client responsibilities, limitations, and liability.
Last updated: July 12, 2026
These Terms of Service ("Terms") govern your access to and use of the R&H Global Protection ("R&H", "we", "us", "our") website. They also describe the general basis on which protection, consulting, training, and related services may be discussed. A separate written agreement, proposal, or statement of work governs every confirmed client engagement.
1. Acceptance of Terms
By using our website, submitting an enquiry, or entering into an engagement with us, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you should not use the website or our services. Where you engage us on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.
2. Who We Are
R&H Global Protection is a security services provider established in Israel, operating internationally. Contact details for enquiries and formal notices are set out at the end of this page.
3. Website Information and Emergencies
Website content is provided for general information only. It is not legal, medical, travel, security, or emergency advice, and it does not replace a local risk assessment or advice from qualified professionals. Do not use this website to report an emergency or imminent threat. Contact local emergency services first where immediate assistance is required.
4. Services and Engagements
We provide executive and close protection, secure transportation, residential and cyber security, risk management, consulting, training, and related security services worldwide. The precise scope, deliverables, personnel, duration, and fees for any engagement are defined in a separate written agreement, statement of work, or proposal. Nothing on this website constitutes a binding offer of services. Every engagement is subject to a formal written agreement, our operational assessment, and our client due-diligence process.
5. Indicative Pricing
Any rates, ranges, or cost guidance published on this website — including in articles, location pages, or comparison tables — are indicative only. They are provided to assist planning and do not constitute a quotation or a binding offer. Pricing for an engagement is fixed only in a written proposal issued by us and accepted by you. Actual cost depends on threat level, jurisdiction, team composition, duration, movement profile, and operational requirements.
6. Client Due Diligence, Sanctions, and Right to Decline
Before confirming any engagement, we conduct proportionate due diligence on the client, the protected person or persons, and the purpose of the engagement.
We reserve the right to decline, suspend, or terminate any enquiry or engagement, at our sole discretion and without obligation to state reasons, including where:
- Due diligence cannot be satisfactorily completed, or information provided is materially incomplete, inaccurate, or misleading;
- The client, protected person, beneficial owner, or source of funds is subject to applicable sanctions, export-control, or counter-terrorism restrictions;
- The engagement would place our personnel, subcontractors, or third parties at unreasonable or unlawful risk;
- The requested service is unlawful in the jurisdiction of delivery or conflicts with applicable licensing requirements;
- The engagement would, in our reasonable judgment, expose us to unacceptable legal, regulatory, or reputational risk.
Where an engagement is terminated under this clause after commencement, fees for services already delivered remain payable.
7. Lawful Delivery, Licensing, and Armed Services
All services are delivered in accordance with the laws, licensing regimes, and regulatory requirements of the jurisdiction in which they are performed.
Armed protection is not available in every jurisdiction. Where armed capability is lawful, it is provided only through personnel or partners who hold the licences, permits, and authorisations required in that jurisdiction, and only where written authorisation for armed deployment has been obtained where such authorisation is required. Where armed capability is unavailable or unlawful, we will advise on the protective measures that are available.
We will not accept instructions to carry, transport, or deploy weapons, equipment, or surveillance capability outside applicable legal limits, and we will not provide services that require licences we do not hold. A client request for capability that is unlawful, unlicensed, or outside our operational assessment will be declined. Nothing in an engagement obliges our personnel to act unlawfully or to accept a risk they reasonably assess as unacceptable.
8. Local Partners and Subcontractors
We operate internationally through a combination of directly deployed personnel and vetted, licensed local partners and subcontractors. Where services are delivered in whole or in part through a local partner, we remain your point of contact and are responsible for coordination and quality oversight of the engagement, subject to the limitations set out in these Terms and in the engagement agreement.
Local partners operate under their own licensing and regulatory authority in their jurisdiction. Where local law requires that certain functions — including armed deployment or regulated security activity — be performed only by locally licensed entities, those functions are performed by the licensed partner. Allocation of responsibility between R&H and a local partner is set out in the applicable engagement agreement.
9. Confidentiality and Discretion
Discretion is fundamental to our work. We treat all client information, movements, itineraries, security arrangements, and personal details as strictly confidential, and we expect the same discretion from our clients regarding our personnel, methods, and operational protocols. Neither party may disclose the other's confidential information without prior written consent, except where disclosure is required by law or necessary to protect life or safety.
Standard messaging and email channels, including WhatsApp, are convenient for initial contact but are not designated for sensitive operational information. Where an engagement proceeds, a secure communication channel is established.
10. Client Responsibilities and Legal Compliance
To enable us to deliver our services safely and effectively, you agree to:
- Provide accurate, complete, and timely information relevant to your protection, including itineraries, known threats, prior incidents, and any material change in circumstances;
- Follow the reasonable security instructions and protocols of our personnel;
- Ensure all necessary permissions, permits, venue access, and clearances for the engagement are in place;
- Comply with all applicable laws in every jurisdiction in which services are provided;
- Not request any service, action, equipment, or outcome that would be unlawful, unsafe, or outside the agreed scope.
Failure to disclose material information or to follow reasonable security guidance may compromise your safety, may require us to reassess or withdraw from the engagement, and may limit our responsibility for the outcome.
11. Client Indemnity
You agree to indemnify and hold harmless R&H Global Protection, its personnel, and its subcontractors against any loss, claim, liability, cost, or expense arising from:
- Information you provide that is false, materially incomplete, or withheld;
- Any unlawful act or omission by you, your representatives, or persons under your direction;
- Your refusal or failure to follow a protective instruction reasonably given by our personnel;
- Any request or instruction from you that requires us to act outside the agreed scope or outside the law;
- Any claim by a third party arising from your conduct during an engagement.
This indemnity does not apply to loss caused by our own negligence, fraud, or wilful misconduct.
12. No Guarantee and Limitation of Liability
Security services reduce risk but cannot eliminate it. We do not warrant or guarantee any specific outcome, and we make no representation that any threat, harm, loss, or incident can be entirely prevented.
To the fullest extent permitted by law, our aggregate liability arising from any engagement is limited to the fees paid for the specific services giving rise to the claim, and we shall not be liable for indirect, incidental, consequential, or punitive damages, or for loss of profit, revenue, business, or reputation.
Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence;
- Fraud or fraudulent misrepresentation;
- Wilful misconduct;
- Any other liability that cannot lawfully be excluded or limited.
13. Insurance
We are not an insurer and we do not provide insurance cover to clients.
Personnel deployed on an engagement — whether our own or those of a local partner — hold the insurance appropriate to their role and jurisdiction, including any medical, accident, or liability cover required by law or by the applicable licensing regime. Insurance held by a subcontractor is arranged and maintained by that subcontractor. The cover applicable to a specific deployment is defined in the engagement agreement for that deployment, and nothing outside that agreement should be taken as a representation of cover.
We do not insure client property, residences, vehicles, valuables, or persons as part of a protection engagement. Where a client requires cover of that kind, it must be arranged separately through a licensed insurance provider. On request and at additional cost, we can coordinate the arrangement of such cover with an insurance provider in advance of deployment. Any resulting policy is a contract between the client and the insurer, not with us.
Insurance is not a guarantee of outcome and does not extend, replace, or expand the limitations set out in Section 12.
14. Fees, Changes, and Cancellation
Fees, expenses, deposits, payment terms, change procedures, cancellation terms, and any applicable taxes are set out in the applicable engagement agreement or proposal. Unless otherwise agreed in writing, invoices are payable in accordance with their stated terms. We may suspend, alter, or withdraw services where payment obligations, safety requirements, legal requirements, or client responsibilities are not met.
15. Force Majeure
Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including armed conflict, civil unrest, terrorism, natural disaster, epidemic, airspace or border closure, refusal or withdrawal of a permit, licence, or visa, government action, sanctions, strike, or failure of critical infrastructure or communications.
Where such an event prevents or materially impairs delivery, we will notify you as soon as reasonably practicable, and the parties will agree an adjusted scope, a rescheduled deployment, or termination. Fees for services already delivered and non-recoverable costs already committed remain payable.
16. Acceptable Use of the Website
You may not:
- Use automated systems to scrape, crawl, harvest, index, or replicate the website or its content except as permitted by our robots.txt;
- Attempt to gain unauthorised access to any part of the website, its infrastructure, or any administrative area;
- Probe, scan, or test the vulnerability of the website, or circumvent any security or authentication measure, without our prior written authorisation;
- Submit false enquiries, impersonate another person, or use the website to transmit unlawful, misleading, or malicious content;
- Use the website or its content to compile a database, generate derivative works, or train a machine-learning model without our prior written permission.
If you believe you have identified a security vulnerability in this website, report it to info@global-protection.net rather than exploiting it.
17. Intellectual Property
All content on this website — including text, graphics, logos, imagery, and design — is owned by or licensed to R&H Global Protection and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission. Any assessments, plans, reports, or materials we prepare for an engagement remain our intellectual property unless otherwise agreed in writing; you receive a licence to use them for the purpose for which they were prepared.
18. Case Studies and Testimonials
Case studies, examples, and client references published on this website are anonymised, generalised, or published with consent. They are illustrative of methodology and do not identify clients, locations, or protective arrangements, and they do not represent a guarantee of comparable outcomes in any other engagement.
19. Privacy, Cookies, and Third-Party Links
Our Privacy Policy and Cookie Policy explain how personal information and cookies are handled. Our website may contain links to third-party websites or resources. We do not control and are not responsible for the content, policies, or practices of third-party sites, and a link does not imply endorsement.
20. Notices
Formal legal notices to R&H Global Protection must be sent in writing to info@global-protection.net, and by any additional method specified in the applicable engagement agreement. Notices to you will be sent to the email address most recently provided by you. Notice is deemed given on the next business day after transmission by email.
21. Assignment
You may not assign or transfer your rights or obligations under these Terms or any engagement agreement without our prior written consent. We may assign or subcontract our rights and obligations, including to a vetted local partner in accordance with Section 8, or to an acquiring entity in the event of a merger, acquisition, or reorganisation.
22. Entire Agreement and Order of Precedence
These Terms, together with our Privacy Policy and Cookie Policy, govern your use of this website. Where a written engagement agreement, proposal, or statement of work is in place, that agreement governs the engagement and takes precedence over these Terms to the extent of any conflict. Each engagement agreement constitutes the entire agreement between the parties in respect of that engagement and supersedes prior discussions, proposals, and representations.
23. Governing Law, Jurisdiction, and Dispute Resolution
These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law principles, unless a specific engagement agreement provides otherwise. The competent courts of Israel shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, save where a separate written agreement specifies an alternative forum or dispute-resolution mechanism.
This clause is without prejudice to any mandatory right you may have under the law of your country of residence to bring proceedings in, or to the protection of, your local courts.
The parties may agree in an engagement agreement to resolve disputes by confidential arbitration rather than by litigation. Where the parties so agree, the seat, rules, and language of arbitration are specified in that agreement.
24. Changes to These Terms
We may update these Terms from time to time. Revised Terms will be posted on this page with an updated last-updated date. Material terms for a confirmed engagement are governed by its written agreement.
25. Severability and No Waiver
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law. A failure to enforce a provision is not a waiver of that provision or any other right.
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